FAQs
Mike's Body Shop
Will my car look the same?
At Mike's Body Shop, we use specialized technology, precise paint-matching systems, and OEM-approved methods to restore your vehicle. Our professional collision repair process ensures that your car seamlessly returns to its pre-accident appearance and condition.What if they find more damage?
If additional damage is discovered during the auto collision repair process, we will immediately document the findings. We will then contact both you and your insurance provider to submit a supplement and secure approval before proceeding with any extra work.When do I pay my deductible?
Your insurance deductible is due when you come to pick up your vehicle after the car collision repair is complete.How long does collision repair usually take?
The length of a collision repair depends on several factors, including the severity of the damage, parts availability, and insurance claim approvals. At Mike's Body Shop, we closely manage every stage of the repair process and provide regular updates so you're always informed. Our goal is to complete repairs efficiently while maintaining the highest quality standards for drivers in Harriman, Rockwood, Kingston, Lenoir City, and surrounding communities.Do you work with insurance companies for a collision repair claim?
Yes. Mike's Body Shop works directly with most insurance providers and can help manage the claims process from beginning to end. Our experienced team coordinates with your insurer to simplify the process and minimize the stress often associated with collision repairs.Can I choose my own auto body shop after an accident?
Yes, you can. You are not required to use the repair facility recommended by your insurance company. You have the freedom to choose the auto body shop you trust. Many vehicle owners throughout Harriman, Rockwood, Kingston, and Lenoir City rely on Mike's Body Shop for dependable repairs and outstanding customer care.How do you match my car’s paint color after repairs?
We use state-of-the-art color-matching equipment and expert refinishing methods to ensure a precise paint match. Our technicians work carefully to blend the repaired area with the rest of your vehicle, restoring its appearance with a smooth, factory-quality finish.What types of auto body damage can you repair?
Mike's Body Shop handles a wide range of auto body repairs, including collision damage, structural repairs, dent removal, scratch repair, and paint restoration. We service all makes and models and proudly serve customers throughout Harriman, Rockwood, Kingston, Lenoir City, and nearby areas.Do you offer free estimates for auto body repair?
Absolutely. We offer complimentary auto body repair estimates with no obligation. Our team will inspect your vehicle, discuss the necessary repairs, and provide a detailed estimate so you can make an informed decision.Is your collision repair work guaranteed?
Yes. We stand behind our workmanship with a lifetime warranty for as long as the current owner owns the vehicle. Our commitment to quality craftsmanship and customer satisfaction gives you added confidence in every repair we perform.What should I do after a car accident?
Yes. We stand behind the quality of our repairs with a lifetime workmanship warranty for as long as the current owner owns the vehicle. At Mike's Body Shop, customer satisfaction and quality craftsmanship are always our top priorities.
